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Terms of Use

Last Updated: March 2026
Welcome to Minora AI. These Terms of Use ("Terms" or "Agreement") govern your access to and use of the Minora AI enterprise marketing automation platform, autonomous media buying engine, and related services (collectively, the "Service").
These Terms constitute a legally binding agreement between OOO "MINORAAI", a company registered under the laws of the Republic of Uzbekistan, with its registered office at Uchtepa District, Vatan MFY, 24-mavze, House 43, Apt 50, Tashkent, Republic of Uzbekistan ("Minora AI", "we", "us", or "our"), and the entity or organization you represent ("Customer", "you", or "your").
By executing an Order Form that references these Terms, or by accessing or using the Service, you agree to be bound by this Agreement.

1. Provision of the Service

1.1 License Grant: Subject to your compliance with these Terms and payment of all applicable fees, Minora AI grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes during the Subscription Term.
1.2 Authorized Users: You are responsible for all activities conducted under your Authorized User accounts. You must ensure that all Authorized Users keep their login credentials strictly confidential.
1.3 Integrations: The Service relies on integrations with third-party platforms (e.g., Meta, Google Ads, Salesforce). You are responsible for maintaining valid accounts and authorizations with these third-party platforms. Minora AI is not responsible for any changes, API deprecations, or downtime of third-party platforms.

2. Data and AI Processing

2.1 Customer Data: You retain all right, title, and interest in and to any data, ad creatives, CRM records, and marketing materials you submit to the Service ("Customer Data"). You grant Minora AI a limited license to host, copy, process, and transmit Customer Data strictly to provide the Service to you.
2.2 Data Processing Addendum (DPA): To the extent Customer Data includes personal data subject to data protection laws (such as GDPR or CCPA), the parties agree to comply with the Data Processing Addendum, which is incorporated herein by reference.
2.3 Artificial Intelligence and Model Training:
  • Zero Data Retention for Third-Party LLMs: Minora AI utilizes third-party Large Language Models (LLMs) including Anthropic, Google, Perplexity, and Alibaba QWEN. We exclusively use Enterprise APIs with strict "Zero Data Retention" agreements. Your Customer Data and prompts are never used by these third-party providers to train their foundational or public models.
  • Platform Improvement (Aggregated Data): Minora AI may use highly anonymized and aggregated campaign performance data (which cannot identify you or your end-users) to improve our proprietary algorithms, market trend models, and overall Service functionality. We do not use your raw Customer Data to train base models.
2.4 Output Generation: You own all rights to the specific marketing strategies, ad creatives, and campaign structures generated by the Service specifically for you ("Outputs"), subject to your ownership of the underlying Customer Data used to generate them.

3. Customer Obligations and Acceptable Use

You agree NOT to use the Service to:
  • Violate any applicable laws, regulations, or third-party platform policies (including ad network guidelines).
  • Process sensitive personal data (e.g., health data, financial account numbers) unless explicitly permitted in writing.
  • Generate deceptive, fraudulent, discriminatory, or illegal advertising content.
  • Reverse engineer, decompile, or attempt to discover the source code or underlying algorithms of the Minora AI platform.

4. Fees and Payment

4.1 Fees: Customer will pay all fees specified in the applicable Order Form. Unless otherwise stated, all fees are quoted and payable in US Dollars (USD) and are non-refundable.
4.2 Media Spend: You are solely responsible for all media spend, ad budgets, and fees charged directly by third-party advertising platforms. Minora AI is not liable for your ad spend unless a specific managed-billing agreement is executed.
4.3 Taxes: Fees do not include any taxes, levies, or duties. Customer is responsible for paying all taxes associated with its purchases hereunder.

5. Term and Termination

5.1 Term: This Agreement commences on the Effective Date of your Order Form and continues until all subscriptions have expired or been terminated.
5.2 Termination for Cause: Either party may terminate this Agreement if the other party materially breaches these Terms and fails to cure the breach within 30 days of written notice.
5.3 Effect of Termination and Data Deletion: Upon termination, your right to access the Service immediately ceases. As detailed in our Privacy Policy and DPA, Minora AI will securely delete or permanently anonymize your Customer Data (including CRM and Ad Platform data) within 90 days of termination. Account and financial records will be retained for 5 years for legal and tax compliance.

6. Warranties and Limitation of Liability

6.1 Mutual Warranties: Each party represents and warrants that it has the legal power and authority to enter into this Agreement.
6.2 Disclaimer: EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". MINORA AI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE SPECIFIC MARKETING ROI, CAMPAIGN PERFORMANCE, OR UNINTERRUPTED SERVICE.
6.3 Limitation of Liability: IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNTS PAID OR PAYABLE BY CUSTOMER TO MINORA AI IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT GIVING RISE TO THE CLAIM. NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS.

7. General Provisions

7.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the Republic of Uzbekistan, without regard to its conflict of laws principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tashkent, Uzbekistan.
7.2 Modifications: We may update these Terms from time to time. If we make material changes, we will notify you via email or through the Service.
7.3 Contact: For any legal notices or questions regarding these Terms, please contact us at contact@minora.ai.

Contact us:

E-mail: contact@minora.ai